Mail Order Form

This is a printable order form. You cannot fill it out on the screen. Use your browser's print function to generate a paper copy and mail today! If you cannot print this order form, please feel free to write a note to include with your payment. Please ask us if you have any questions. You may also contact Robin's Nest Designs by voice phone* (919-471-6576) or e-mail to place an order.

* The best possible times to reach Robin's Nest Designs by phone are Monday through Friday, 12 PM to 2:30 PM ET. If you get voice mail, please leave a message, and Robin will return your call as soon as possible.

Please note: NO FAX LINE. If you try to fax us, it will NOT go through. Scroll down for ordering instructions. A work sheet is also provided below for your convenience to determine total cost of your order.

Mail all orders to:
Robin's Nest Designs
6303 Craig Road
Durham, NC 27712

e-mail: robin@robinsnestdesigns.com
voice phone: (919) 471-6576
Contact person: Robin Monroe

Please note this policy from DMC: DMC embroidery floss is available for sale and purchase only outside the European Union and cannot be purchased, sold, or shipped to European Union countries. If you live in one of the countries of the European Union, DMC floss will not be shipped to you.

Billing address:

Name: ___________________________________________________________

Street: ____________________________________________ Apt: ___________

City: ____________________________ State: _______ Zip Code: ____________

Voice Phone: _________________ Fax Number: ___________________________

E-mail Address: ____________________________________________________

Shipping address if different than billing address:

Street: ____________________________________________ Apt: ___________

City: ____________________________ State: _______ Zip Code: ____________

Circle Payment Method:

MasterCard	MC debit card	Money Order
VISA	VISA debit card	Cashier's Check
AMEX

Credit/Debit Card information needed if paying by one of these methods:

Exact Name on Card:_________________________________________________

Card Number: ______________________________________________________

Expiration Date: ____________________________________________________

Signature: ________________________________________________________

_____Gift Certificate Amount (US dollars, Specify amount)

To whom:______________________________________

From whom:_____________________________________

Shipping address of recipient if Robin's Nest Designs will ship the gift certificate for you:

Street: ____________________________________________ Apt: ___________

City: ____________________________ State: _______ Zip Code: ____________

How to place an order:

Contact Robin's Nest Designs via e-mail, voice phone, or printable order form (see above). Write in titles of books, fabrics (include count, color, size needed, manufacturer), flosses (include DMC #), prices and quantity on worksheet below. Send order form with payment. If the order was placed by phone or e-mail, please include a note to indicate your order. E-mail orders may also print out the e-mail response in lieu of an order form or note. Mail orders to the address above. Accepted payments by MasterCard, VISA, MasterCard debit card, VISA debit card, money order, or cashier's check made out to Robin's Nest Designs in US dollars. NO PERSONAL CHECKS. Please include S&H costs and 7% NC sales tax (only if North Carolina resident).

Convenient Worksheet: Please complete as much as possible

	Quantity	Item #	Description	Item Price	Amount
1	______	______	_________________________________________	______	______
2	______	______	_________________________________________	______	______
3	______	______	_________________________________________	______	______
4	______	______	_________________________________________	______	______
5	______	______	_________________________________________	______	______
6	______	______	_________________________________________	______	______
7	______	______	_________________________________________	______	______
8	______	______	_________________________________________	______	______
9	______	______	_________________________________________	______	______
10	______	______	_________________________________________	______	______
11	______	______	_________________________________________	______	______
12	______	______	_________________________________________	______	______
13	______	______	_________________________________________	______	______
14	______	______	_________________________________________	______	______
15	______	______	_________________________________________	______	______
16	______	______	_________________________________________	______	______
17	______	______	_________________________________________	______	______
18	______	______	_________________________________________	______	______
19	______	______	_________________________________________	______	______
20	______	______	_________________________________________	______	______
				Subtotal	______
			North Carolina residents ONLY	NC Sales  tax (7%)	______
				S&H	______
				TOTAL	______

All orders are shipped in the United States via US Postal Service Priority Mail at the following rates:

If your order amount is... (Subtotal of merchandise)	The S&H rate is...  (US Postal Service Priority Mail)
$0.01 - $18.00	$5.50
$18.01 - $50.00	$7.00
$50.01 and up	FREE!

*A few restrictions apply to free shipping. THE FOLLOWING ITEMS WILL INCUR A SHIPPING CHARGE: Magnifiers & Lamps by Daylight, Dazor, and Ott Lite and All Wooden Frames. You will be notified by e-mail or phone before your order is shipped if there are any additional charges.

The S&H rates listed above and shown on the online order form are for shipping to United States addresses and its protectorates (i.e. Puerto Rico, Guam, etc.). United States P.O. boxes and APO addresses have these rates too.

Countries we are routinely shipping to:

Australia
Austria
Canada
France
Germany
Japan
Netherlands
New Zealand
Norway
Sweden
Switzerland
Taiwan
United Kingdom

Click on the country's name to see the shipping and handling rates.

We do NOT ship to Nigeria, Columbia, Italy, Spain, or the Middle East due to past problems. We may ship to other countries depending on the circumstances. If your country is not listed, please contact us.

Gift certificates are $1.00 to ship in the USA regardless of the amount.

NC residents: please add 7.0% sales tax to your orders.

In order to be able to offer free shipping on domestic orders over $50, we have adopted the following policies:

1. Most domestic orders are shipped within 2 business days of receipt WHEN ALL ITEMS ARE IN STOCK. If a few items are out of stock but due to arrive in 5 business days, your order will be held and shipped all together. In the event the out of stock items will take longer to arrive, these items will be backordered and shipped separately with no additional cost to you.

2. Most domestic packages are received by customers in 2-4 business days FROM THE TIME THEY ARE SHIPPED. Some deliveries can take up to a week. In the rare event your order does not arrive WITHIN 4 WEEKS from the shipping date, Robin's Nest Designs will ask the post office to place a tracer on your package and then reship if the package is truly lost. Nearly all delayed packages arrive within a few days after the tracer has been placed. Domestic packages will receive a delivery confirmation number when shipped by Priority Mail. Your order will NOT be reshipped until after 4 weeks of the SHIP DATE & the tracer has NOT found your package. Please contact your local post office if your package has taken over a week to get to you. Most of the time, it is being held for you to pick up and the delivery notice was lost. Please allow 4 weeks for delivery before assuming your package is lost.

3. All international orders are shipped in their entirety only. If you place an international order, it will not be shipped until ALL items are in stock. International orders are shipped by Air Mail. Please allow 4 weeks for delivery before assuming your package is lost.

We now carry over 33,000 items! Let's be reasonable. We can't possibly stock all items at all times. We do stock the more popular ones. To help us serve you better, orders placed by Tuesday at 12 PM ET can be shipped on Friday or Saturday. Most of our distributors ship to us in 2-3 days. We will also have our distributors ship directly to you depending on the circumstances. We try our very best to get your order to you as fast as possible. If you have special timing needs, please let us know when you place the order either by phone, email or putting a note in the comments box on your order. Thank you for shopping at Robin's Nest Designs!

Copyright © 1996-2007 by Robin Monroe

Last modified: 6/25/07 by R. Monroe

Send questions and comments to: robin@robinsnestdesigns.com